Last week I got an e-mail from Brent saying that they had sent my order to the wrong address, and that he would e-mail me back soon to resolve it. Since then I have heard nothing, and every e-mail I have sent to them has gone unanswered.
Needless to say I am pissed off with Nengun and will not be buying anything from them in the future. I have also tried to file a complaint with paypal but they don't want to know
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Originally Posted by Nengun
At times, especially if this is your first experience ordering internationally, you may be overly concerned regarding the status of your order. Please be assurred that there are physical people behind the scenes processing your orders and answering your enquiries. Nengun Performance has been operating for over 5 years and we here for the long-term.
We can promise you this, you will always receive your parts. ALWAYS!
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Simon.