12-06-2007, 03:31 PM
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#7
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Seasoned Member
Drives: R33 GTS-T 106 Diesel
Join Date: Jan 2007
Location: Oxford
Posts: 673
Club ID#: 10714
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I had a similar issue once with a pc part.
Bought it from a good online company but they sent me the wrong part. Called them up got a returns number they said once it arraives back with them they will pay the money back to my account. So i sent it back via parcel farce.
Checked my bank account a week or so later still no payment from them into my account. So i called them up again they said they hadn't had it.
Luckily i sent it special delivery as it was an expensive item called up the royal mail got some shit about it's nothing to do with them it's parcel farce.
So i phoned them they took about 3 days to track where it had been and told me it was in some sorting office and they were looking for it. A week later still no word so i called them and they addmited they had lost it. They had checked it into the sorting depo but it never left.
Finally i got a cheque from them through the post for the full value of the item pus the postal charges back plus around £117 for the hassle it had caused me.
Was a pain but made a little profit from it.
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