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Old 03-01-2008, 10:41 PM   #1
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? for the computer experts

Got an Advent dhe2000 pc, my daughter turned it off whilst playing a game on it tonight and now is wont start up. it is trying to start normally, but just keeps restarting. anyone know a fix?

in advance!
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Old 03-01-2008, 10:44 PM   #2
 
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Try reinstalling the windows software
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Old 03-01-2008, 11:10 PM   #3
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how far does it get before it restarts,

try pressing the F8 key as soon as you tuen it on just keep pressing till you get a menu up, there will be a few options try the "load last know working settings"

if you get stuck i'll have a look when i pop over tomorrow, for that turbo
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Old 03-01-2008, 11:17 PM   #4
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failing that take keiths mentality use a hammer and if that dont work use a bigger hammer lol
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Old 03-01-2008, 11:24 PM   #5
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Quote:
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how far does it get before it restarts,

try pressing the F8 key as soon as you tuen it on just keep pressing till you get a menu up, there will be a few options try the "load last know working settings"

if you get stuck i'll have a look when i pop over tomorrow, for that turbo
Cheers Mark.

got menu up, but it wont let me select any of the options. cant find cd either to reboot from the disc.

Keith
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Old 03-01-2008, 11:25 PM   #6
 
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Or format the harddrive and then reinstall windows......... if that doesnt work listern to wolf and use a sledge
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Old 03-01-2008, 11:25 PM   #7
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Quote:
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failing that take keiths mentality use a hammer and if that dont work use a bigger hammer lol
Going to try that next!!!
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Old 03-01-2008, 11:38 PM   #8
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is it Windows XP or Vista?
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Old 03-01-2008, 11:41 PM   #9
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make sure the game disk isnt still in then try start it in safe mode then take it from there.
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Old 04-01-2008, 04:07 AM   #10
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is it Windows XP or Vista?
XP
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Old 04-01-2008, 04:32 AM   #11
 
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if you can find the CD, boot off of it (and i mean go into the setup and instead of doing a setup, press "R" and go into the recovery console). once there, log in (if you haven't set an administrator password then just hit enter when it asks for one), and when you get to the command prompt, run a "chkdsk /f" command. this has worked a number of times on clients computers and may work for you.

it will take some time so be sure to crack open a few beers while you wait.
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Old 04-01-2008, 11:10 AM   #12
 
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dj_hype speaks the truth, try that. If chkdsk and safemode won't woke the windows install/disk are FUBAR'd and you'll have to reinstall
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Old 04-01-2008, 05:15 PM   #13
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Assuming you have a license key for XP I can send a disc for you which is completely legal!

(Using someone elses key is illegal but the install discs are pretty much all the same).
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Old 04-01-2008, 06:07 PM   #14
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Thanks for the help guy's! I have been told by the tec guys website i need to purchase the recovery cd for this model....
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Old 04-01-2008, 06:49 PM   #15
 
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Bollocks, they just want money out of you :P Get a windows CD and reinstall it yourself, its not hard
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